Chairside — dental handpiece repair Start a repair

San Diego route · Nationwide mail-in

Handpiece repair that shows its work.

We're a San Diego repair bench for dental handpieces. Hand yours to us on the route, or mail it in from anywhere in the country. Then watch the repair happen from your front desk.

Start a repair See the real tracker
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Every estimate approved before work beginsEvery unit identified at intakeOne technician, intake to returnHistory retained per unitSan Diego route · Nationwide mail-in

01The real platform

One handpiece. Every step visible.

This is our real tracking system running a seeded demo repair. Nothing below is a mock-up. Scroll through one handpiece's trip across the bench.

· Live from the Chairside tracker · demo record CH-DEMO-1024 · unit HP-DEMO-2210

Stage 01 · Request submitted

Tell us what is coming.

Book a pickup or a mail-in and tell us what feels wrong. Your office gets a tracking page before we ever touch the unit.

  • Local pickup or nationwide mail-in
  • One tracking link for the whole office

Pickup in progress

Real Chairside tracker: demo repair just requested, pickup in progress for Mission Valley Dental — Demo

Stage 02 · Identified & diagnosed

Its own ID. Its own written diagnosis.

Your unit checks in as HP-DEMO-2210 — its own record, its own timestamps, nothing lost in a box of look-alikes. Then a technician inspects it and writes down what they find. Those notes become the estimate you're about to read.

  • Unit ID assigned at check-in
  • Findings written, not implied

Diagnosis in progress

Real tracker screen: unit HP-DEMO-2210 checked in, diagnosis in progress

Stage 03 · Estimate ready

Nothing begins until your office decides.

The real estimate screen. What failed, what it costs, and two buttons. Try them. Nothing starts until your office taps Authorize.

  • Itemized parts and labor, exact total
  • One tap to approve or decline — no phone tag
  • The decision is stamped onto the record

Awaiting approval → Approved

Real estimate page: findings, itemized parts and labor, $280.00 total, Authorize Repair and Decline Repair controls Real estimate page after authorization: Repair authorized confirmation

Stage 04 · Repair, quality check & return

The work gets done. The history comes home.

After approval the unit moves through repair and a final quality check, each step landing on the record as it happens. Then it goes home — and the estimate, the approval, and every event stay on its record for the next time.

  • Quality check before anything ships back
  • History retained per unit, forever

All repairs returned

Real tracker screen: all repairs returned, completed record with authorized estimate and full history
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Tracking pages are private to each office. Yours arrives when your first unit checks in. The record above is seeded demo data, not a real customer.

02The difference

Repair without the silence.

The unit ships out, then — silence
A live tracking page for your whole office
An invoice arrives that nobody approved
Nothing starts until you tap Authorize
No written record of what was done
A written report and a permanent history
The drawer of “we’ll deal with it later”
Identified at intake — its own ID and record

03Equipment we service

Every handpiece on your tray, covered.

If it drives a bur, we service it. High-speed turbines, low-speed contra-angles, electric attachments, and restorative heads all move through the same tracked, approval-first repair.

High-speed turbine repair

The workhorse of every operatory, and the unit that wears out fastest. We rebuild high-speed handpieces end to end and run each one on the bench before it ships back.

  • Turbine & cartridge replacement
  • Bearing rebuilds, chuck & bur-grip service
  • Water spray & fiber-optic checks
High-speed air-driven dental turbine handpiece

Photos show handpiece types, not brands. We see every make. If yours isn't pictured, ask us on the repair form.

04Our mission

We started Chairside because sending a handpiece away for repair meant losing sight of it. So we built a bench where every instrument is identified, every estimate is approved by you first, and every repair comes home with its history.

Gloved hands carefully presenting a single dental handpiece
Who we are

One technician owns your repair from intake to return. The person who picks up your handpiece is the person who fixes it.

A handpiece emerging from deep shadow into clean teal light
Why we do it

Most repair services go quiet the moment the courier leaves. We built Chairside so you never have to call around asking where your handpiece went.

05Two ways in

Choose your route.

Two ways to reach the bench. Both get the same tracking, the same estimate, and the same record.

Gloved hands checking a handpiece into an intake tray
· Route 01 — Local

Local Chairside Route

For San Diego offices. We pick up at your front desk, check units in on the spot, and bring them back to the same desk when they're done.

  • Pickup and return at your office
  • Units identified and logged at intake
  • Tracking link for the whole office
Schedule a pickup
A handpiece secured in a foam-lined shipping box
· Route 02 — Nationwide

Nationwide Mail-In

For everyone else. Request a repair, ship your handpieces, and follow along from your office until they're back at your door.

  • Documented receiving when your box arrives
  • Same item-level tracking and estimate approval
  • Return shipment tracked to your door
Start a mail-in

06The offer

Send us your worst handpiece.

The bench fee that pays for itself.

A flat bench fee covers diagnosis and a written report — credited 100% the moment you authorize the repair.

Your office holds the pen.

The itemized estimate lands on your tracking page — parts, labor, exact total — and nothing begins until you tap Authorize.

Decline without losing.

The fee stands, but the written report and the unit’s permanent record are yours to keep.

The real estimate screen
The real Chairside estimate screen: itemized parts and labor, exact total, and the Authorize and Decline buttons
Start with your worst one

*Flat bench fee, confirmed in our reply to your request. Mail-in declines add return shipping.

07Questions

Fair questions, straight answers.

Didn’t find yours? Ask on the repair form and we’ll answer directly, before you send anything in.

Ask on the repair form
01What do you repair?

Dental handpieces — that's the whole focus. High-speed and low-speed units come through the same identified, tracked, approval-first process.

02How much does a repair cost?

Diagnosis carries a flat bench fee that's credited 100% toward your repair — so with any authorized repair, finding out costs nothing extra. After diagnosis you see parts, labor, and the exact total, and nothing proceeds until you approve it. If you decline, you pay only the bench fee and keep the written report.

03How long does a repair take?

We won't promise a turnaround we can't verify yet — what we do promise is that you'll see exactly where your unit is at every step, so there's never a mystery about what's taking time.

04What areas do you serve?

The Local Chairside Route serves San Diego offices with pickup and return. The mail-in lane serves everywhere else in the U.S.

05What happens if I decline an estimate?

The unit comes back as received and you keep the written diagnosis report — you pay only the flat bench fee, plus return shipping on mail-in jobs. The diagnosis and your decision stay on the unit's service record, which is useful the next time it acts up.

08Start a repair

Tell us about your handpieces.

Takes about two minutes. We'll reply with pickup times or mail-in instructions, and your units are tracked from the moment they reach us.

  • No commitment — diagnosis first, estimate before any repair
  • Tracking link for your whole office once units check in
  • We reply with pickup scheduling or mail-in instructions
How should your handpieces reach us?

We'll reply by email with next steps. No spam, no lists — just your repair.

Request received.

Thanks — we'll reply by email with pickup scheduling or mail-in instructions. Your units get their IDs and tracking link at check-in.

What happens after you hit send

  1. 01We reply by email with pickup times or mail-in instructions
  2. 02Your unit checks in and gets its own ID
  3. 03Your office’s live tracking page kicks in

In plain sight

Know where your handpieces are. Always.

Start a repair

San Diego pickup · Nationwide mail-in

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